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Plus Dane Group seeks to ensure that we apply the principals of Equality and Diversity fully, fairly and consistently across the group through services we provide both directly and through external agencies and consultants. We recognise the value contribution of a mixed workforce which encompasses different attitudes, experiences and helps ensure that Plus Dane is better able to understand their diverse customers and to respond to fluctuations in demand.
We serve a diverse range of customers, neighbourhoods and staff who have different needs and aspirations. We respect and value these differences and are fully committed to the promotion of equality of opportunity and community cohesion, along with the elimination of unfair and unlawful discrimination.
Our vision for diversity is one where our customers and staff have an equal chance to access our services regardless of their diversity.
Diversity continues to be high on our agenda as we recognise that currently, many people do not experience fair access to services or a fair quality of life. Our business plan states our commitment to making sure we have a strategy in place to deliver equality, diversity and cohesion in the neighbourhoods where we work and to our staff.
Diversity in Practice
In addition to fulfilling our regulatory and legal responsibilities in all our activities we are committed to developing an organisational culture that values people from all walks of life and all sections of the community.
We are committed to ensuring that all people are treated fairly without unlawful discrimination. We do this through our policies on maternity / adoption, recruitment and family friendly policies etc.
We work to maintain a working environment where harassment is known to be unacceptable and where individuals can work without fearing prejudice.
As an employee of Plus Dane Group, staff are required to abide by the requirements of the Diversity Statement and will be provided with Equality and Diversity training to support this.
We have staff diversity champions who champion the needs of staff and customers for each of the protected characteristics:
We have tried to make sure we are as accessible as possible to customers.We subscribe to Language Line, a phone interpretation service and use Type Talk.
These services allow us to communicate with customers who do not speak English as a first language or who have hearing or speech difficulties. If you need information in another language or format, please contact us.