Contact us

Our offices are open from 9am until 5pm, Monday to Friday.

You can contact us in the following ways:

• Complete our online form
• Visit or write to us at one of our offices
• Call our Customer Access Team between the hours of 8.30am and 5.30pm
  

Outside of these hours, if you need to contact us to report an emergency repair only or report an incident of anti-social behaviour you will automatically be connected to our out of hours service.

What is an emergency repair? Read our repairs leaflet for more information.

For Ellesmere Port and Neston contact details - visit our page. 

You can find out more about our adverse weather procedures - if you have any concerns if we do experience adverse weather, please use the above methods to contact us.

By clicking on the links below you can also:

• Find details of our local surgeries
• Tell us what you think of our services
• Ask us a question
• Find answers to frequently asked questions